Specialist support for small businesses
Reduce overwhelm and get back that all-important life-work balance.
Use Light Touch to support your small business.
Running a small business often means juggling multiple responsibilities, from managing client relationships and marketing to keeping on top of finances and day-to-day admin. It’s easy to feel stretched thin, trying to keep everything running while also finding time for yourself. That’s where we come in.
We specialise in providing expert virtual support across three key areas – administration, marketing, and bookkeeping and finance. Whether you need help managing emails, handling social media, keeping your financial records in order, or streamlining internal processes, our support is tailored to meet your specific needs.
Focus on growth
Our team works behind the scenes, ensuring tasks are completed efficiently, deadlines are met, and your business remains organised. You gain back valuable time to focus on your clients, your growth, and your personal life without the stress of trying to do it all yourself.
Where to begin
If you’re unsure where to start or what kind of support would make the biggest impact, book a call with us today. We’ll take the time to understand your business, highlight opportunities for improvement, and recommend a support plan that works best for you.
Support services
What we can do for you
Administration tasks
- Inbox management
- Diary management
- Research and reporting
- Proposal writing
- Document standardisation
- Travel arrangements
- General business admin
Financial tasks
- Bookkeeping support
- Invoicing
- Invoice chasing
- General HR admin
Marketing tasks
- Market research
- Basic analytics
- WordPress website updates
- Newsletter creation
- Event planning
- Social media scheduling
Having Light Touch on board has shown me the true value that can be found in support assistants. Kelly’s broad range of skills and experiences means that nothing is too much. She can adapt and turn her hand to all our needs and requirements. It helps that she is a lovely person too, and so easy to get along with. Kelly is the complete package.
Benefits of using Light Touch for your small business
- Get back the work-life balance that you crave
- Be confident that everyday admin tasks are being taken care of
- Remain consistent with your marketing and communication
- Ensure everything is up to date with your bookkeeping and finances
- Enjoy running your small business again
- Get space to focus on the elements that really motivate you
- Make time for growth and development
Services FAQs
What does a support specialist do?
A support specialist should be a natural extension of your business. We take on a multitude of tasks, that frees you up to do what you do best and what you enjoy most. We can help with a range of general tasks including admin, bookkeeping, general marketing and support customer services.
We also offer specialist help for independent short-let property managerss and event managers and planners.
How much does a support specialist cost?
The cost of using a support specialist often depends on the type and number of hours of support you require.
Our Retainer Packages start at 10+ hours per month. Hours are invoiced and due for payment upfront. This guarantees your time each month. You can find out more about our rates on our Prices page.
How does the ‘virtual’ element work?
The joys of modern technology allows us to work with you remotely very effectively.
For example, you do not have share all of your login details and yet we are able to access many different accounts, systems and software on your behalf, using an application LastPass.
We can also use cloud-based filing systems like DropBox, OneDrive and Google Drive to share documents and organise your files.
Using a support specialist can work really well, without ever having to be in the same room!
What are the benefits of using a VA?
A support specialist can be a great ‘first step’ if you are expanding and growing but do not feel ready to take on an employee. We work in a freelance capacity, so you don’t pay for breaks, sick days, annual leave or any other costs associated with having employees.
A support specialist is also incredibly cost effective. Pay only for the time taken to do certain tasks, and have work handed back, complete, by the deadline agreed.
Hiring a support specialist means you can access skills you do not have and hand over tasks you no longer wish to do or have time for.
I'd love to hire you, but I don’t know what to hand over?
It can be hard deciding what it is you want help with from a VA. Take a look at our admin, event management and travel planning service pages to learn more about the range of support we offer.
Then, consider what:
- skilled tasks you have to do that you aren’t so experienced with
- repetitive and time-consuming tasks are you fed up with
- your ‘ideal world’ would look like
You don’t have to do this alone.
We are happy to discuss your business and work out who and how we can best support you. Book a call.
Our support services
Find out more about our range of services and how you can make the most of having a support in your business, by getting in touch today.
